Drop-offs & Pick-ups

All drop-offs and pick-ups must occur during posted
business hours and are by appointment only.

What to bring

• Enough food for the duration of the stay in a container with feeding instructions included

• Dogs must be leashed until they are safely in the facility

• Any medications in their original labeled container with written instructions

• Proof of vaccination if not already submitted through email or text

• A familiar item from home such as: toys, a blanket, or a dog bed (optional but encouraged)

• All bedding and fabric items must be washed before drop-off

Outside of hours policy

Requests outside of regular business hours must be scheduled in advance and will incur the following additional fees:

• 7:00 – 7:59 AM — $30

• 8:00 – 8:59 AM — $20

• 12:00 – 1:59 PM — $20

• After 5:00 PM — $20 base fee, plus $10 per hour

• Sunday morning appointments: (9:00 AM – 12:00 PM)
  are available by request for a $30 convenience fee.

These fees apply only to pre-arranged appointments outside normal hours. We understand that life happens, arriving a few minutes early or late within reason is not a problem. However, consistently arriving far outside our hours without notice may result in added fees or denied service. These policies are in place to maintain a structured environment, to give dogs peace and quiet, and ensure the safety and well-being of all dogs in our care.